One-on-one professional consultation
We have a consultant team composed of senior experts in the industry, whether it is material performance, application scenarios or cost budget, we can provide you with detailed and professional answers and suggestions. Whether you are new to copper alloys or a veteran of the industry, you will find the best solution for you here.
Sample supply and testing
In order to help customers more intuitively understand the product characteristics, we provide free sample service (no more than the number stipulated by the company), and support customers to perform performance tests according to actual needs. The purpose of this step is to ensure that the selected materials fully meet your production requirements, reducing trial and error costs.
Customized design services
Understanding the uniqueness of each project, we provide one-stop service, whether special specifications, surface treatment or performance optimization, our technical team can customize the production of copper alloy products according to your specific needs.
Quick response mechanism
We promise that after receiving customer consultation or feedback, we will give an initial response within 24 hours to ensure that the problem is dealt with in time. In case of emergency, a special response process can be initiated to shorten the response time and ensure that the customer's production schedule is not affected.Quality assurance and return policy
All factory products have undergone strict quality testing to ensure that they meet national and industry standards. If the product quality problems caused by our reasons, we promise to unconditionally return the goods, and bear the relevant costs, so that you can cooperate without worry.
Long-term technical support and maintenance
Cooperation is more than delivery, we provide customers with long-term technical support and after-sales service. Whether it is a question in the use of the product, or subsequent maintenance needs, our technical team is ready to ensure that your production process is smooth.
Customer training and resource sharing
Regular release of product knowledge and industry news to help customers better understand the performance and application of copper alloy materials, while sharing industry dynamics and technological innovation to promote mutual growth.